If there is some problem occurring while opening Trend Micro Security software, then there must be security software installed in your system that is creating hindrance in doing this or there may be virus infection. This problem also occurs when the software is incompatible with your Windows. So, let’s follow these instructions to tackle the difficult situation.
Remove quarrelsome programs on your system:
- If you have third-party security software installed into your system or an older version of Trend Micro programs then, all of these may create issues with installation and performance of the software. Therefore, you need to uninstall them immediately. Follow the given steps to do this:
- Select Start button and then click on Control Panel option available in the list of options.
- Click on Programs or Uninstall a program and then go though the list of available options.
- Select the program which is creating a barrier in Trend Micro installation.
- Click on Uninstall or Remove button and when the User Account Control Window appears
- Follow the further instructions mentioned on the screen to complete the uninstall process.
- Reboot the PC when done.
Run HouseCall to inspect any problem of virus infection. Doing this will detect malware or any other threat on the system:
- Download HouseCall and save it on the desktop.
- Select the file and click Run. Wait for the downloading of necessary components to launch this software on your system.
- Read the license and click on I accept the terms of the license agreement option.
- Select Next and then click Settings.
- Move to Scan Type tab and then select the type of scan you wish to run.
- Click OK and then select the type of scan and click Scan Now button.
- Once the Scan is finished, close the window.
Fix the issues that are found during scan and if you need further help, connect to our technical support team via Trend Micro Support and get the easy fixes for all the complications with the software, dial +44-2080-890421.
Also read this blog: How to Get Free TREND MICRO Antivirus?
